Digital products
When purchasing digital products, please fill in the correct Email. After placing the order, we will send the digital key to your Email within 24 hours. If you haven’t received the digital product after 24 hours, please contact our online customer service or send an email to our email address: sevenbox888@gmail.com.

Physical products
After placing an order and making the payment for the physical product, we will send the product via international express within 3 working days. Products will arrive in the US and Europe within 7 days, and in most other regions within approximately 7-15 days. If you haven’t received the goods after a long time, please contact our customer service or send the order information to this email: sevenbox888@gmail.com. We usually reply with shipping information within 3 working days upon receiving the query request.